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The Internet Guy.
Amarillo neighborhood and downtown skyline representing local internet guidance.
About The Internet Guy

Your Neighbors.
Your Internet Guys.

We are Robert Prothero and David Bell. Together, we bring more than 60 years of technology experience—and the same frustration with internet providers that our neighbors feel. We built The Internet Guy to do the homework, cut through the noise, and bring the proven answer to your door.

Call Robert or David+1 (806) 340-7311

When you get the knock, answer it.

Robert Prothero
David Bell
Our Mission

Keeping You Connected.

We bring the Good Side of Internet to your door—with local knowledge, honest guidance, and a recommendation we would make to our own families.

What We Stand For

The Principles Behind Every Knock

Local knowledge, honest advice, and real accountability — the standards we hold ourselves to before we ever recommend an internet provider to a neighbor.

Local Knowledge

We live here, drive these streets, and know what actually works in Amarillo — not a national average.

Honest Advice

We tell the truth, even when the honest answer is to stay right where you are.

Do the Homework

We research the technology, terms, price, and support before we ever recommend a provider.

Plain Language

We explain internet in words that make sense — no sales fog, no acronym soup.

Real People to Call

Robert or David answers. No national sales desk stands between us and our neighbors — before or after the decision.

On Your Side

Provider relationships exist to earn our neighbors a better rate, never to soften our advice.

How The Internet Guy Came to Be

More than six decades in technology taught us one lasting lesson: every advancement eventually depends on connectivity.

  1. 1

    Decades in Technology

    We watched technology change, helped people adopt it, and learned what actually works.

  2. 2

    One Constant: Connectivity

    The latter half of our careers exposed the same necessity everywhere—reliable internet.

  3. 3

    We Felt the Same Frustration

    We used the providers, lived through outages, watched bills climb, and dealt with distant support.

  4. 4

    We Built the Better Knock

    We researched the market, developed provider relationships, negotiated better rates, and began bringing the proven answer directly to our neighbors.

"If we knock, it is because we believe we found the better answer for your home."

Meet Robert and David

Robert Prothero

Robert Prothero

Robert has spent his career helping people and organizations make sense of changing technology.

Clarity. Relationships. A neighbor's trust.

David Bell

David Bell

David brings a practical, customer-first approach shaped by decades of technology experience.

Practical answers. Proven service. Local accountability.

Our Burden of Proof

We make a strong recommendation, so we accept a strong burden of proof. You should be able to see what we checked, where it came from, how it was scored, and why it mattered.

1

Address-Specific Facts

We use the plan and technology available locally, not a national average.

2

Current Provider Labels

Connection, price, speeds, data rules, and fees must trace to current disclosures.

3

Official Terms

Promotional language is separated from the price and obligations that remain.

4

Documented Local Checks

Local offices, support access, installation, and network claims require evidence.

5

Published Scoring Rules

The same weights and standards are applied to every provider.

6

Plain-Language Explanations

We translate every technical claim into what it actually means inside your home — so you can verify the recommendation yourself.

The Complete Good Side Score

Pathwayz Communications

96
Connection technology
20 / 20
Upload performance
15 / 15
Data-use policy
8 / 10
Long-term price clarity
14 / 15
Contract & cancellation
10 / 10
Installation & equipment
9 / 10
Local support & accountability
15 / 15
Proven local network
5 / 5

Optimum

73
Connection technology
14 / 20
Upload performance
7 / 15
Data-use policy
9 / 10
Long-term price clarity
13 / 15
Contract & cancellation
10 / 10
Installation & equipment
8 / 10
Local support & accountability
8 / 15
Proven local network
4 / 5

Kinetic

83
Connection technology
20 / 20
Upload performance
12 / 15
Data-use policy
10 / 10
Long-term price clarity
12 / 15
Contract & cancellation
10 / 10
Installation & equipment
10 / 10
Local support & accountability
7 / 15
Proven local network
2 / 5

AT&T

78
Connection technology
20 / 20
Upload performance
15 / 15
Data-use policy
10 / 10
Long-term price clarity
8 / 15
Contract & cancellation
10 / 10
Installation & equipment
8 / 10
Local support & accountability
5 / 15
Proven local network
2 / 5

Verizon

69
Connection technology
8 / 20
Upload performance
7 / 15
Data-use policy
9 / 10
Long-term price clarity
14 / 15
Contract & cancellation
10 / 10
Installation & equipment
10 / 10
Local support & accountability
8 / 15
Proven local network
3 / 5

T-Fiber

80
Connection technology
20 / 20
Upload performance
15 / 15
Data-use policy
10 / 10
Long-term price clarity
11 / 15
Contract & cancellation
10 / 10
Installation & equipment
10 / 10
Local support & accountability
3 / 15
Proven local network
1 / 5

Each score opens to its source notes, plan date, and address-specific limitations.

See the exact scoring rules

Connection technology / 20

20: fiber to the home; 14: cable/fiber mix in the local market; 8: fixed wireless; lower scores only if a weaker technology is actually included in the address-level comparison.

Upload performance / 15

15: symmetrical fiber tiers; 12: strong fiber upload that is not documented as equal on every compared tier; 7: materially lower or variable upload.

Data-use policy / 10

10: unlimited use with no stated cap; 9: unlimited with disclosed congestion/network-management qualifications; 8: provider statement exists but the local broadband label still needs to be attached; lower scores for a stated cap or overage.

Long-term price clarity / 15

15: documented non-promotional rate with all recurring charges clear; 13–14: strong published rate/guarantee with limited qualifications; 8–12: promotional, AutoPay, bundle, tax, or post-guarantee qualifications reduce certainty.

Contract & cancellation / 10

10: no annual service contract; subtract only for a documented term commitment, early-termination charge, or promotional clawback relevant to the reviewed plan.

Installation & equipment / 10

10: installation and required equipment clearly included; 8–9: one cost, choice, or local term requires confirmation; lower scores for documented required charges.

Local support & accountability / 15

15: verified Amarillo office, local number, and locally accountable team; 7–8: some regional/local access but primary support is centralized; 3–5: primarily national support.

Proven local network / 5

5: documented operation and meaningful local institutional/business deployment; 2–4: documented local presence or coverage with less evidence of locally operated infrastructure; 1: local availability must still be confirmed.

Local support and proven local network carry 20 of 100 points because this comparison is designed for Amarillo homeowners who value an accountable person nearby. A visitor who values those factors differently may reach a different conclusion.

Provider-by-Provider Review Notes

Expand any provider below to see exactly what we verified, when we verified it, and what still varies by address. Every note here maps back to a specific line item in the Good Side Score.

Pathwayz Communications— Pathwayz Residential Fiber
Amarillo Verified
Source of record: Pathwayz Communications published terms & FCC broadband labelReviewed: July 2026
  • 100% fiber-to-the-home built and operated locally in Amarillo — not a national network with a local office.
  • Straightforward monthly rate published by Pathwayz with no disappearing intro pricing or long-term contract trap.
  • Amarillo headquarters, Amarillo technicians, and a local phone line answered by a real person during business hours.
  • Same fiber backbone trusted by area businesses, county services, school districts, and financial institutions — now delivered to the home.

Address-specific limitation: Availability varies by address within the Amarillo service area.

Optimum— Optimum 1 Gig (cable example)
Address-dependent
Source of record: Optimum published terms & FCC broadband labelReviewed: July 2026
  • Local coverage is a mix of cable (DOCSIS) and fiber; check address-level broadband label.
  • Cable example: 940 Mbps download, 35 Mbps upload.
  • Unlimited data with congestion-management language in official terms.
  • 5-year price lock advertised; standard rate applies after promotional period.

Address-specific limitation: Cable vs. fiber technology and plan availability depend on the service address.

Kinetic by Windstream— Kinetic Fiber
Address-dependent
Source of record: Kinetic by Windstream published terms & FCC broadband labelReviewed: July 2026
  • 100% fiber plans where available; upload is faster than cable but symmetry varies by tier.
  • No data caps stated for residential fiber plans.
  • Free professional installation on qualifying plans; equipment terms on the broadband label.
  • 24/7 support offered; primarily regional/national.

Address-specific limitation: Fiber availability in the Amarillo area varies by street; verify at the address.

AT&T Fiber— AT&T Fiber 1 Gig
Address-dependent
Source of record: AT&T Fiber published terms & FCC broadband labelReviewed: July 2026
  • Symmetrical speeds on fiber tiers where AT&T fiber reaches the address.
  • No annual contract on standard fiber plans; unlimited data on fiber.
  • Promotional discounts revert to standard rate after promo period.
  • National technician network and support.

Address-specific limitation: AT&T fiber footprint is not uniform in Amarillo; verify at the address.

Verizon 5G Home— Verizon 5G Home / Home Plus
Address-dependent
Source of record: Verizon 5G Home published terms & FCC broadband labelReviewed: July 2026
  • Fixed wireless via 5G; performance varies by signal at the address.
  • 3–5 year base-rate lock published; taxes and fees on broadband label.
  • No data caps advertised on residential plans*.
  • Plug-in gateway self-install; national support.

Address-specific limitation: Speed and eligibility depend on 5G signal at the service address.

T-Fiber (T-Mobile Fiber)— T-Mobile Fiber 300M / 1G / 2G
Address-dependent
Source of record: T-Fiber (T-Mobile Fiber) published terms & FCC broadband labelReviewed: July 2026
  • 100% fiber where the T-Mobile fiber footprint reaches the address.
  • Symmetrical speed tiers advertised (300M / 1G / 2G).
  • AutoPay pricing; $10/month more without AutoPay per current disclosures.
  • T-Mobile-branded support; local technicians for installation.

Address-specific limitation: Availability limited to T-Mobile Fiber footprint; verify at the address.

Why Pathwayz Ranks #1 Locally

Fiber to the Home

The strongest, most reliable connection technology.

Fast Both Ways

High upload for video calls and backups.

Straightforward Local Pricing

Clear competitive pricing with local terms.

Amarillo HQ and Real Local Support

Local people who know this community.

Business-Grade Local Network

The same fiber that serves Amarillo's businesses, schools, and county services.

Pathwayz wins this local comparison because it combines strong fiber technology with the factor national providers cannot replicate: accountable Amarillo people supporting a network built and operated here.

Warm, glowing Amarillo home at dusk with the city skyline in the distance.
The Same Fiber. Now At Home.

Business-Proven Fiber. Brought Home.

The same Pathwayz fiber network trusted by Amarillo businesses, county services, school districts, and financial institutions is now delivered directly to eligible homes across the city.

Amarillo Businesses
County Services
School Districts
Financial Institutions
100% Fiber
Symmetrical Speeds
No Data Caps
Real Local Support

Our Reference Library

Every provider fact on this site is verified against a primary, publicly available record before publication. Below is the standing list of reference materials our review team consults for each Amarillo comparison — the same sources a broadband analyst would use.

  • FCC Broadband Consumer Labels

    Federally required disclosures showing each plan's advertised speed, price, fees, data allowance, and contract terms.

  • FCC National Broadband Map

    The official government record of which providers and technologies report service at a given Amarillo address.

  • Provider-Published Terms of Service

    Each carrier's own current terms, promotional rules, equipment fees, and renewal pricing.

  • Provider Coverage & Availability Tools

    Address-level qualification pulled directly from each provider's ordering system at time of review.

  • Local Office & Support Verification

    Dated, first-hand confirmation of Amarillo offices, staffed support hours, and truck-roll response.

  • Independent Speed & Reliability Reporting

    Third-party performance and outage data cross-referenced against provider claims.

Last reviewed: July 2026

Your Neighbor Rate

We use our local relationships to help you lock in the strongest home internet deal available.

Before you sign with a provider, call us. We compare the real options in your neighborhood, look for rate advantages and installation perks, then point you toward the best value for your home.

Built for Amarillo homes Get My Neighbor Rate
Robert Prothero
David Bell

Still Have Questions? Ask Your Neighbors.

Call Robert or David directly.

+1 (806) 340-7311
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